Delivery information


How we ship the item to you?

1)Our shipping method contains: DHL, UPS, EMS, TNT and FedEx, as well as ordinary airmail- Singapore Post

Delivery Options
Delivery Options Delivery Time Tracking Link
DHL 5-7 working day www.dhl.com
UPS 5-7 working day www.ups.com
EMS 7-10 working day www.ems.com.cn
Fedex Express 5-7 working day www.fedex.com
TNT 5-7 working day www.tnt.com
Singapore post/China post 12-20 working days www.singpost.com.sg/ www.17track.net

Note: Due to COVID-19, all Express Flights are delayed, maybe take more 3-5 business days!!!

2) Usually the not-so-valuable item (free shipping) is shipped by Singapore Post or YWHPX (www.17track.net)the delivery time is 12-20 working days.

3) For express, It's really important for you to provide us with your correct shipping address, contact telephone number, zip code, so that we can delivery the item to you effectively and timely.

4). Brazil Argentina, Peru customers notice If you are Brazil Argentina or Peru customers, please mail us telling us in advance your CPF No, it is essential for shipment and customs clearance.

NOTICE: Normally, most of the items on our website can be shipped to most countries in the world. However, different shipping methods may have different limitations on the delivery destination. For example, so far only EMS is available for Russia, but other shipping method likes DHL, UPS couldn't reach Russia. In this case, our customer service will provide you some instruction.

Attention Please: 
 
1). Our company is based in China, DHL packages would ship from Shenzhen or Hongkong.
2). Products freight paid is the package freight ship to destination, not including TAX or VAT
3). Declare lower reduce tax not means no tax, we only declare lower help you clearance, customers should know the tax policy in their country, Check different country Tariff threshold
4). Any questions during the delivery or clearance please need contact us immediately, we would try our best sort out and help you clearance.  
5). If address is remote area, Customer should pay the remote freight for DHL or we will ship package to you by Yanwen or Normal Post.
some countries DHL have DHL limite freight,those area customer need pay DHL limite freight then can use DHL shipping.

Enjoying shopping!
 
Sincerely Yours

Xtoolstore.com Customer Service